
Featuring Jim Larson at Field Service Medical 2026
As medical device companies grow, one challenge quickly rises to the surface:
Can your service organization scale as fast as your sales?
At this year’s Field Service Medical Conference (February 23–25 in Carlsbad, CA), Jim Larson—Director of Service Operations for MMIC and VERDA Water Quality Systems—will take the stage on Day 3 (February 25 at 9:55 AM) to tackle this exact question in his keynote session:
“Scaling Service Operations to Match Sales Growth: Building Infrastructure for Sustainable Success .”
With decades of hands-on experience building and leading service teams, Jim will share real-world insights on how organizations can:
Build infrastructure that supports rapid growth
Develop field teams without sacrificing quality
Align service strategy with business expansion
Avoid the common pitfalls that derail scaling efforts
As service expectations rise and technology continues to evolve, leaders are under increasing pressure to deliver faster response times, better customer experiences, and stronger operational performance—all while managing growth.
Jim’s session will offer practical takeaways for anyone responsible for field service, customer support, or operational strategy in the medical device industry.
Join us at Field Service Medical 2026 and don’t miss this opportunity to learn from peers, connect with industry leaders, and gain actionable strategies to future-proof your service organization.
Westin Carlsbad Resort & Spa
February 23–25, 2026
